About Shipping Rates
We charge a flat shipping rate of $20 for all orders under $100. For orders above $100, we provide FREE shipping for selected countries. Please check the table below for the countries we currently ship to and exact shipping times.
|Ship Country||Fee Under $100||Fee Above $100||Estimated Time In Days|
|Bahrain||USD 20||USD 20||10-14|
|Belarus||USD 20||USD 20||10-14|
|Brunei||USD 20||USD 20||3-5|
|Croatia||USD 20||USD 20||9-11|
|Cyprus||USD 20||USD 20||10-15|
|Czech Republic||USD 20||USD 20||10-15|
|Denmark||USD 20||USD 20||12-15|
|Estonia||USD 20||USD 20||15-17|
|Faroe Islands||USD 20||USD 20||10-15|
|Fiji||USD 20||USD 20||10-15|
|Finland||USD 20||USD 20||10-14|
|Gibraltar||USD 20||USD 20||10-15|
|Greece||USD 20||USD 20||10-13|
|Hong Kong||USD 20||Free||2-4|
|Hungary||USD 20||USD 20||3-5|
|Iceland||USD 20||USD 20||18-20|
|Indonesia||USD 20||USD 20||5-8|
|Ireland||USD 20||USD 20||12-15|
|Israel||USD 20||USD 20||10-15|
|Korea, South||USD 20||Free||7-11|
|Kuwait||USD 20||USD 20||10-15|
|Latvia||USD 20||USD 20||10-15|
|Liechtenstein||USD 20||USD 20||10-15|
|Lithuania||USD 20||USD 20||10-15|
|Luxembourg||USD 20||USD 20||12-13|
|Macedonia||USD 20||USD 20||3-7|
|Maldives||USD 20||USD 20||10-15|
|Malta||USD 20||USD 20||9-11|
|Moldova||USD 20||USD 20||10-15|
|New Caledonia||USD 20||USD 20||20-23|
|New Zealand||USD 20||Free||12-14|
|Norway||USD 20||USD 20||10-15|
|Oman||USD 20||USD 20||10-15|
|Poland||USD 20||USD 20||10-14|
|Portugal||USD 20||USD 20||15-17|
|Qatar||USD 20||USD 20||10-15|
|Reunion||USD 20||USD 20||10-15|
|Romania||USD 20||USD 20||10-15|
|Saudi Arabia||USD 20||Free||15-19|
|Serbia||USD 20||USD 20||15-20|
|Slovakia||USD 20||USD 20||15-17|
|Slovenia||USD 20||USD 20||9-12|
|South Africa||USD 20||USD 20||10-15|
|Spain||USD 20||USD 20||9-12|
|Sweden||USD 20||USD 20||5-10|
|Turkey||USD 20||USD 20||10-15|
|Ukraine||USD 20||USD 20||10-15|
|United Arab Emirates||USD 20||Free||8-9|
|United Kingdom||USD 20||Free||7-8|
|United States||USD 20||Free||10-11|
|Vietnam||USD 20||USD 20||5-8|
If you cannot see your country listed or if you would want an express shipping solution that is faster than the standard estimated delivery days, please contact email@example.com and we will provide you with a shipping quote.
International packages might be subject to taxes and duties upon delivery. Bahati Collection will not be held responsible for the cost of clearing your items through customs. Do not hesitate to contact us at firstname.lastname@example.org if you need us to estimate this for you.
The items ordered will ship as they become available. Once your order has been processed, you will receive a tracking number to monitor your shipment.
All International packages are subject to taxes and duties upon delivery. Bahati Collection will not be held responsible for the cost of clearing your items through customs.
Once your order has left our warehouse, we are unable to guarantee any delivery time, as it is not under our control. However, this is highly unlikely and if you do encounter any problems feel free to contact us and we will see how we can assist.
Please ensure you provide the correct contact details and delivery address. If you do not receive your products within 6 weeks from the purchase date please email email@example.com
About Returns & Refunds
As our baskets are handmade product variation in size, colour and patterns should be expected. Bahati Collection does not accept returns for baskets because of these irregularities. However, if for some reason you are unsatisfied with your basket, please email firstname.lastname@example.org telling us why. Returns must be made within 14 days of purchase with tracking code sent to us after shipment.
Returned products must be in the same condition and with the same original packaging as was received, complete with original swing tags and labels attached. Exchanges items will be subject to availability.
If the 14 days return policy has been exceeded or the product is not in its original condition, we will not be able to offer a refund or exchange.
Used or customer damaged items cannot be refunded or exchanged.
Sales items can only be exchanged with same value items.
About Returns Shipping
We will not be able to refund the cost of shipping and we would require you to pay for the postage of your returned items.
We recommend to use trackable shipping services as the returned products are the buyer's responsibility until we receive it.
All returns should be sent to:
2 Taman Serasi
You may cancel your order, however please note if your order has already been processed and shipped, you will need to follow the above standard returns procedure.