FREE SHIPPING ON ORDERS OVER $100

About Shipping Rates

We charge a flat shipping rate of $20 for all orders under $100. For orders above $100, we provide FREE shipping for selected countries. Please check the table below for the countries we currently ship to and exact shipping times. 

Ship Country Fee Under $100 Fee Above $100 Estimated Time In Days
Australia USD 20 Free 8-10
Austria USD 20 Free 10-14
Bahrain USD 20 USD 20 10-14
Belarus USD 20 USD 20 10-14
Belgium USD 20 Free 10-14
Brunei USD 20 USD 20 3-5
Canada USD 20 Free 6-10
Croatia USD 20 USD 20 9-11
Cyprus USD 20 USD 20 10-15
Czech Republic USD 20 USD 20 10-15
Denmark USD 20 USD 20 12-15
Estonia USD 20 USD 20 15-17
Faroe Islands USD 20 USD 20 10-15
Fiji USD 20 USD 20 10-15
Finland USD 20 USD 20 10-14
France USD 20 Free 7-9
Germany USD 20 Free 9-10
Gibraltar USD 20 USD 20 10-15
Greece USD 20 USD 20 10-13
Hong Kong USD 20 Free 2-4
Hungary USD 20 USD 20 3-5
Iceland USD 20 USD 20 18-20
Indonesia USD 20 USD 20 5-8
Ireland USD 20 USD 20 12-15
Israel USD 20 USD 20 10-15
Italy USD 20 Free 15-20
Japan USD 20 Free 10-13
Korea, South USD 20 Free 7-11
Kuwait USD 20 USD 20 10-15
Latvia USD 20 USD 20 10-15
Liechtenstein USD 20 USD 20 10-15
Lithuania USD 20 USD 20 10-15
Luxembourg USD 20 USD 20 12-13
Macau USD 20 Free 5-7
Macedonia USD 20 USD 20 3-7
Malaysia USD 20 Free 5-6
Maldives USD 20 USD 20 10-15
Malta USD 20 USD 20 9-11
Moldova USD 20 USD 20 10-15
Netherlands USD 20 Free 7-12
New Caledonia USD 20 USD 20 20-23
New Zealand USD 20 Free 12-14
Norway USD 20 USD 20 10-15
Oman USD 20 USD 20 10-15
Philippines USD 20 Free 3-5
Poland USD 20 USD 20 10-14
Portugal USD 20 USD 20 15-17
Qatar USD 20 USD 20 10-15
Reunion USD 20 USD 20 10-15
Romania USD 20 USD 20 10-15
Russia USD 20 Free 10-13
Saudi Arabia USD 20 Free 15-19
Serbia USD 20 USD 20 15-20
Singapore USD 20 Free 2-3
Slovakia USD 20 USD 20 15-17
Slovenia USD 20 USD 20 9-12
South Africa USD 20 USD 20 10-15
Spain USD 20 USD 20 9-12
Sweden USD 20 USD 20 5-10
Switzerland USD 20 Free 11-13
Taiwan USD 20 Free 2-3
Thailand USD 20 Free 9-10
Turkey USD 20 USD 20 10-15
Ukraine USD 20 USD 20 10-15
United Arab Emirates USD 20 Free 8-9
United Kingdom USD 20 Free 7-8
United States USD 20 Free 10-11
Vietnam USD 20 USD 20 5-8


Express Shipping

If you cannot see your country listed or if you would want an express shipping solution that is faster than the standard estimated delivery days, please contact sales@bahaticollection.com and we will provide you with a shipping quote.


About Taxes

International packages might be subject to taxes and duties upon delivery. Bahati Collection will not be held responsible for the cost of clearing your items through customs. Do not hesitate to contact us at sales@bahaticollection.com if you need us to estimate this for you.


About Delivery 

The items ordered will ship as they become available. Once your order has been processed, you will receive a tracking number to monitor your shipment. 

All International packages are subject to taxes and duties upon delivery. Bahati Collection will not be held responsible for the cost of clearing your items through customs.

Once your order has left our warehouse, we are unable to guarantee any delivery time, as it is not under our control. However, this is highly unlikely and if you do encounter any problems feel free to contact us and we will see how we can assist.

Please ensure you provide the correct contact details and delivery address. If you do not receive your products within 6 weeks from the purchase date please email sales@bahaticollection.com 

 


About Returns & Refunds

As our baskets are handmade product variation in size, colour and patterns should be expected. Bahati Collection does not accept returns for baskets because of these irregularities. However, if for some reason you are unsatisfied with your basket, please email  sales@bahaticollection.com telling us why. Returns must be made within 14 days of purchase with tracking code sent to us after shipment. 

Returned products must be in the same condition and with the same original packaging as was received, complete with original swing tags and labels attached. Exchanges items will be subject to availability.

If the 14 days return policy has been exceeded or the product is not in its original condition, we will not be able to offer a refund or exchange.

Used or customer damaged items cannot be refunded or exchanged.

 


About Returns Shipping

We will not be able to refund the cost of shipping and we would require you to pay for the postage of your returned items.

We recommend to use trackable shipping services as the returned products are the buyer's responsibility until we receive it.

All returns should be sent to:

Bahati Collection
78 Moh Guan Terrace #02-41
Singapore 162078

 


Cancelation Policy

You may cancel your order, however please note if your order has already been processed and shipped, you will need to follow the above standard returns procedure.

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